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Project Overview

I contributed to identifying a platform that would address the issues related to the United States voter process during a pandemic.   

Problem Statement

How might we provide tools for new voters and veteran voters alike to be informed of their mail-in ballot status and be able to update their information?

Business Goal 

Create a responsive website, Myvotecounts.com, to help voters feel secure and self-assured about voting from home. 

Discovery  

Insight from strategic research allowed our team to determine:

Most users were frustrated with the current mail-in voting process, desired consistent state-to-state policies, and wanted an overall update for the 21st century. Users could benefit from a platform that centralized voting-related information and provided updated information to track a mail-in ballot. 

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 Feature Prioritization Matrix

Recommendations   

Through data gained from evaluative research, three recommendations were given for the next cycle of the design process.

  1. Re-evaluating or distinguishing between address changes in each feature.

  2. Removing the Ribbon icon for “Let’s Vote.”

  3. Clarifying “To-Do List” and the purpose by possibly changing to “Resources.”

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